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7. '''Use the search.''' Webmail search is fast and easy to use - it's my quickest way of finding old messages. (I save everything, so I need search to look through all 7999 messages in my inbox or >2000 messages in the folders.)
8. '''Send messages with bolding/italics''', etc, with HTML. In the compose window, click "HTML Text" in the top right. The button in the right of the toolbar is for making links.
And lastly, if you don't have time to reply to e-mails, don't open them. Otherwise, you forget to reply because of the volume of messages you get, and whoever sent you the message is left in the dark. The other thing to take away from this is that '''if no one replies people forget to reply to your e-mail, don't be surprisedoffended.'''