* Organization websites will look as they did on September 9. (Databases have not been affected).
What is WSO doing? ==
We are currently running a different machine (Irene the iMac) as a replacement for our user server (Ursula). It has files from the September 9, 2006 backup. Changes by users should will be retained here (barring any further disasters), but '''we strongly encourage users to make and keep backups of their personal data or organization website data. We do not have backups set up for the temporary user machine yet.'''
Now that we have a working replacement for Ursula, we will continue working on issues on Ursula. In the next few days we will be working on rebuilding Ursula from scratch to have a machine that we know well at our disposal. When this process is complete, we will switch to the new Ursula. At this point, a short downtime for copying the most recent user data will be needed.
How can I get my files and settings back? ==
'''It is now fine to proceed here. '''
=== Files ===
Restore any personal backups. We apologize for the inconvenience that the outdatedness of our backup may cause for users.
=== Account info ===
For accounts created after September 9, 2006, please visit the accounts page at <http://wso.williams.edu/accounts/> to sign up for an account (again). '''We have not had the opportunity to test the functionality of this post-restore yet.'''
For email forwarding updates or password changes, please use the appropriate utilities linked from the WSO home page (on the lower left). All of these utilities should now be functional.
=== Reporting problems ===
Please report any other problems, updates, or changes you need WSO to make by sending email to <email>email@example.com</email>. Also feel free to offer your help.
apologize for any inconvenience caused by data loss etc. We ask for your patience as we work to restore our services as best as possible.
Thank you,<br />